Australian High Commission
Mauritius
Mauritius, Seychelles, Madagascar, Comoros, Reunion Island (consular)

consular job description


Position Details

Location: Australian High Commission, Port Louis

Broadband: BB3, Locally-Engaged Staff (LES)

Salary Package: Rs.34,593-Rs.41,224 per month commencing at Rs.34,593 per month. Plus a transport allowance, medical insurance, age pension contribution and life insurance and phone allowance.

Status: Full time

Contract: Two year contract subject to an initial probationary period of six months, satisfactory referees’ reports, a satisfactory medical examination, and a satisfactory background check.

Contact Information
Specific questions related to the position may be directed to Service Bureau

Closing Date
The closing date for receipt of applications for this position is Friday 6 May 2011. Applications received after the closing date will not be considered. If you have not been contacted regarding an interview within two weeks of the closing date please assume that your application has not been successful on this occasion.


How to Apply
In order to ensure the eligibility of your application, please provide the following:

 an introductory letter
 a statement of your claims against the selection criteria. Maximum two pages.
 the names and telephone numbers of at least two work-related referees - at least one should be your current or a recent supervisor.
 your resumé.

 

 

How to Address the Selection Criteria
 There are six selection criteria listed below. Applicants are asked to address all selection criteria in a two page document, separate to their resumé and introductory letter.
 To address each criterion applicants must provide claims against the criterion citing their abilities and experience and/or knowledge against it. Applicants should provide examples on how they have successfully used these and other skills in current or past employment to achieve results. Applicants might include reference to any relevant training.


Job Description

As the Consular and Protocol Officer in the Australian High Commission in Port Louis, the occupant of this position will advise and assist Australian citizens who require consular assistance.

The occupant of the position will liaise with relevent authorities in Mauritius, the Seychelles, Madagascar and the Comores.

The occupant will assist in management of the Australian High Commission and provide Executive support to the High Commissioner.

The successful applicant will have a proven ability to work under minimum supervision, organise workloads and resources effectively. High level interpersonal and communication (oral and written) skills are essential in English and French. Applicants will be short-listed for interviews and will be tested on their written English and French language skills at interview.

Duty Statement
In accordance with Workplace Diversity, Occupational Health and Safety and Industrial Democracy principles and practices, and under limited direction:

Consular

 Advise and assist Australian citizens - including but not limited to welfare and whereabouts cases, arrest and detention, deportation, hospitalisation, repatriation and death.
 Liaise with Canberra, local authorities and agencies in accordance with consular instructions.
 Visit Australian citizens incarcerated in Mauritius in accordance with consular instructions.
 Management of consular cases, including managing a database, in accordance with consular instructions.
 Execute notarial acts within Australian government requirements.
 Respond to general enquiries on a range of issues including Births, Deaths and Marriages and Australian State and Territory Driving Licences.
 Respond to more complex enquiries relating to Consular matters.
 Assist with updating of travel advisories and consular contingency plans.
 Maintain the register of Australian citizens.
 Execute notarial acts within Commonwealth Guidelines.
 Process visa applications for Papua New Guinea.
 Provide quarterly consular statistics.
 Undertake role as the Elections Officer for Australian Federal and State Elections
 In the absence of the Passports Officer, act as backup Passports Officer when required and in accordance with the Manual of Australian Passport Issue (MAPI).
 Other duties as directed.

Protocol

 Liaise with Protocol authorities in Mauritius, Seychelles, Madagascar and Comoros including drafting formal Third Person Notes in English/French.
 Assist with diplomatic clearances for Australian official flights, VAT exemptions, issue of diplomatic cards to accredited diplomats, arrival and departure procedures for diplomats, prison visit requests and other formal notifications.

Executive Assistant

 Prepare the High Commissioner’s Program using an electronic diary.
 Screen phone calls and mail for the High Commissioner
 Draft routine correspondence on behalf of High Commissioner
 Liaise with local contacts at all levels in making appointments for the High Commissioner
 Prepare visas for official travel for the High Commissioner
 Assist with official visitor programs to the High Commission
 Make arrangements for official functions including compilation of guest lists
 Maintain contact lists and invitation lists
 Prepare quarterly High Commissioner Representation (entertainment) returns.
 Provide other administrative support to the High Commissioner as required