Australian High Commission
Mauritius, Seychelles, Madagascar, Comoros, Reunion Island (consular), British Indian Ocean Territory (consular)

Visa Support

Visa support

This page includes information on how to apply for an Australian visa, use a migration agent, technical guides on ImmiAccount, LEGENDcom and how to attach documents to an application.

ImmiAccount - An online service which will allow you to lodge a visa or citizenship application and check the progress of your applications.

Electronic Visa Record - Contains information on checking your visa status online and our visa notification process.

Apply for a visa -Provides additional supportive information on applying for a visa or citizenship online.

Fees and charges for visas - Information on the fees and charges for all visas.

Online services - An online services gateway which provides additional information for individuals, migration agents, service delivery partners, business and stakeholders.

Migration fraud and scams - Learn about migration fraud and discover the truth about misleading information used by fraudulent operators.

Health requirement - Information on meeting Australia’s health requirement and health process for visa applications.

Biometrics collection - Contains information on biometrics collection, including fingerprints, facial structure and the person’s voice.

Using a migration agent - An overview and information on using a migration agent within and outside of Australia.

eMedical client - Information about an online service for clients who have already lodged a paper visa application and have been requested to undertake health examinations.

Visa pricing estimator - A tool to help you estimate the cost of your visa application.

What visa are you applying for? - A tool to help you find the cost of your visa.

Personal information in eMedical - Information for people who are undertaking immigration health examinations for an Australian visa application.

Attach documents to an online application - Provides information and useful guidelines on attaching documents to your online application.

System maintenance and technical issues - Information about our planned system maintenance and technical issues on our systems.

LEGENDcom - The electronic database of Migration and Citizenship legislation and policy documents which is available to members of the public on a subscription basis.

Common online error messages - A list of common online error messages you might see when using our systems, as well as advice on how to resolve the issues.

Health insurance - Information about health insurance that you may require when coming to Australia, as well as reciprocal health care agreements.

Information to help prepare your application - Information about certifying and translating documents, statutory declarations, and authorised recipients.

Including family members in your application - General information about including a family member to your visa application, including a newborn child.

Character and police certificate requirements - General information about meeting character requirements for Australia, including police certificates.

Expired visas - Information on what will happen if your visa expires.