Consular Services

The Australian High Commission in Mauritius provides consular services to Australian citizens living or travelling in Mauritius, Madagascar, Seychelles, Comoros and Reunion Island (France). This can include:

• assisting Australian citizens in difficult situations overseas, including serious injury, illness or death, and arrest and detention.
• providing support during crises and international emergencies.
• delivering information and advice to help Australians help themselves and avoid difficulties overseas.
• offering a limited range of notarial services, such as witnessing and legalising documents and administering oaths and affirmations (fees apply).

Consular Services Charter

While we will do what we can to help Australians in difficulty overseas, there are legal and practical limits to what help we may be able to provide. The Consular Services Charter outlines the consular assistance that may and may not be provided to Australians overseas.

Need Help

Every day, we receive calls from Australians seeking assistance. Before calling, consider seeking assistance from your family, friends, airline, travel agent, bank, tour operator, employer or travel insurance provider in the first instance.

We also ask that you consult Smartraveller’s guides to Travelling and Living and Working Overseas. This allows us to focus our resources on helping those most in need.

If your situation is an emergency or you have exhausted these options and still require consular assistance, you can contact us:

• During Business Hours: Monday to Friday, 8.30am-15.30pm, you can call us on +230 202 0160 or email us at [email protected]
• Outside Business Hours/Weekends: you can call the Consular Emergency Centre in Australia, which is operational 24 hours a day, 7 days a week, on +61 2 6261 3305. Alternatively, for the cost of a local call you can call +230 202 0160.

If you are in Australia and seeking assistance on behalf of family members or friends, you can contact the Consular Emergency Centre in Australia, which is operational 24 hours a day, 7 days a week, on +61 2 6261 3305.

Travel Advice

The Australian Government’s Smartraveller website provides a range of information and advice to help you make well-informed travel decisions and stay safe while you’re overseas. This includes advisories for more than 170 destinations worldwide, including travel advice for:

• Mauritius
• Madagascar
• Seychelles
• Comoros
• Reunion

Smartraveller also offers a subscription service that allows you to sign up to receive the latest updates to our travel advice and news by email. You can also sign up to receive critical alerts by SMS.

Following Smartraveller on Twitter and Facebook is another easy way to stay up to date while you are travelling.

Be Insured – Take Cover Before You Travel

Accidents happen and things go wrong. Before travelling, take out comprehensive travel insurance that covers where you plan to go and what you plan to do.

Remember: if you can’t afford insurance, you can’t afford to travel!

To help you choose the right cover, the Department of Foreign Affairs and Trade has teamed up with independent consumer advocate CHOICE to produce a helpful travel insurance buyer's guide. For more information, visit Smartraveller.